24/7 UK Support

We offer 24/7 support for cloud, colocation and connectivity services from our team of highly qualified Sussex and Surrey-based engineers. So, when you need help we’re immediately available on the phone, by email or through our online ticketing system.

Ad hoc technical support costs

 

A more personal level of support

When you work with 4D you get a named account manager who oversees your set-up and takes care of any issues or future requirements. You can phone, email or log tickets with on-site technicians 24/7. Plus, you can talk to our senior experts about the more strategic aspects of your projects. 

 

Support from real people

  • A named account manager
  • Phone, email and face to face support
  • Access to senior IT and business experts
  • 24/7 on-site, UK-based support
  • Excellent maintenance communications

Managed Services

4D can help relieve the burden of resourcing and managing your services. We provide a range of managed services taking care of everything from set-up through to daily monitoring leaving you free to focus on the bigger picture.

Clients say:

  • “I cannot fault your technical assistance”
  • “A superb 24-hour support model manned by communicative & friendly staff”
  • “Maintenance communication is somewhere you excel”
     

Service status

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