24/7 UK Support

We offer 24/7 support for cloud, colocation , connectivity and cyber security services from our team of highly qualified Sussex and Surrey-based engineers. So, when you need help we’re immediately available on the phone, by email or through our online ticketing system.

Ad hoc technical support costs

 

A more personal level of support

When you work with 4D you get a named account manager who oversees your set-up and takes care of any issues or future requirements. You can phone, email or log tickets with on-site technicians 24/7. Plus, you can talk to our senior experts about the more strategic aspects of your projects. 

 

Support from real people

  • A named account manager
  • Phone, email and face to face support
  • Access to senior IT and business experts
  • 24/7 on-site, UK-based support
  • Excellent maintenance communications

Managed Services

4D can help relieve the burden of resourcing and managing your services. We provide a range of managed services taking care of everything from set-up through to daily monitoring leaving you free to focus on the bigger picture.

Clients say:

  • “I cannot fault your technical assistance”
  • “A superb 24-hour support model manned by communicative & friendly staff”
  • “Maintenance communication is somewhere you excel”
     

Service status

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A DDoS (Distributed Denial of Service) attack is an attempt at rendering a server unreachable to... Read more

4D’s CEO, Jack Bedell-Pearce, spoke live at Gatwick Diamond’s Educational Seminar in May,... Read more

Earlier this year, 4D’s CTO, David Barker, gave this exclusive webinar on what to know, as the... Read more

Last week we again unlocked the doors of our secure Gatwick data centre for its open day. We... Read more